Is it safe to play online at Slots Charm casino?

This site is licensed by the Curacao Gaming Authority with number OGL/2026/842/9798. It is safe to game with us because our games are independently tested, our transactions are encrypted and our staff has been authorised to process payouts without argument or delay. That paperwork is also how you can check that a slots charm casino is legit before you sign up. We work only with studios we recognise and trust such as Playtech, NetEnt and Evolution. Your funds and details are secure with us.

Where do I click if I forget my SlotsCharm login details?

Use the forgotten password link on the login form and provide your registered email address. We send a reset email instantly. Click on the link, create a new password and you can access your account again. Check your spam folder if you don't receive it in your inbox. Alternatively, contact our 24/7 live support team or email us at support@goslotscharm.com for manual processing.

How long do withdrawals take, and what are the withdrawal limits?

Once we have approved and verified your identifying documents we will process withdrawals within 1 to 3 business days. The minimum withdrawal is £20 and our limits are set at £2,000 daily, £10,000 weekly and £40,000 monthly. We do not charge processing fees. Cryptocurrency withdrawals tend to reach your wallet in the shortest time and see the fastest processing times.

Do I get a chance to play free games before risking real cash?

Yes. Most titles are available in demo mode to give you an idea of their volatility, bonus rounds and pacing, without risking a penny. There is no deposit needed to try them. It's simple to work out whether you like what it does or not before you deposit. For live dealer tables you will need to stake a real chip, same for jackpot games of course.

What kind of welcome bonuses can I expect?

Your first deposit of £20 enables you to receive a 5% match plus 50 free spins, capped at £850. Your second deposit of £45 grants you 150% plus 100 free spins, and your third at £65 will provide you with 150% plus 150 free spins, both capped at £850. All three offers include x45 wagering and a 4 day window. Sports players can obtain a separate 175% match.

Will I need to download an application to play on the go?

No. Our game lobby is compatible with any contemporary mobile browser. During your playing session you will be able to access the full range of options including deposit and withdrawal. If you opt to install our mobile app, we are known to compensate you with up to £42 cashback, starting from £4 for a £1 deposit.

Play responsibly

Gambling as entertainment

We want every session at SlotsCharm to stay fun. Play is strictly for adults aged 18+.

Help lines

If you need to talk to someone, contact the National Gambling Helpline (GamCare) on 0808 8020 133, GAMSTOP or BeGambleAware. Their help is free and confidential.

Staying in control

Limit what you deposit, what you can lose and how long you play. Reducing a limit takes effect immediately.

Signs of a problem

Chasing losses, borrowing to play or hiding gambling from others are warning signs. So is feeling anxious when you are not playing.

Taking time out

You can take a short break or exclude yourself for a longer period. We do not argue or delay these requests.

Under-age play

Age checks are part of our verification process. Keep your login details away from children.

Contact support

Our team can help with any safer gambling request at [email protected]. No reason is needed.